Very impressed with service
We are very impressed with Rogz Pet Insurance's service! Both our cats unfortunately had to see the vet since we joined this year; however all our queries were handled professionally, and our claims paid out timeously. We will definitely recommend anyone with pets to be on this pet insurance. It's well worth it to be on given the cost of vet care today and how unexpectedly things can happen with pets.
Patrick, 22 July 2013
Fantastic level of service
Rogz has always been one of my favorite brands therefore I was very pleasantly surprised when I found out that they now deal with Pet Insurance and are very competitively priced. I asked for a quote online and received an answer within the hour! No-one phoned me to harass me regarding my choice and when we were ready I simply dropped them a mail and the rest was done effortlessly online. Keep up the great work!
Samantha, 12 June 2013
This is our first claim and what can we say? The process is a breeze and I don’t understand why people don’t have this type of insurance for their pets. The paperwork is very easy to complete and very easy to follow; the money is paid back into your bank account. What could be simpler. So far we are very happy with Rogz Pet Insurance
Isabelle, 20 May 2013
Delighted with the service
From the very first contact with Rogz Pet Insurance, I have been delighted with the service. Simba was welcomed with a very nice toy which he can call his own.I was kept well informed all the way about your services and claims procedures, and the staff was extremely helpful. Thanks for making us feel part of your family!
Elize, 23 April 2013
My experience with Rogz Pet Insurance, including the online purchasing process and my first claim, has been very pleasant. I could find all the information on the website and the claims consultant also contacted me timeously to get information from me for my claims application.
Edmond, 23 April 2013
Great service, thanks so much! I was really surprised how quickly you pay the claims back.
Gelle, 19 April 2013
The service with registering was quick and easy. The email feedback was friendly, eager to please and very effective. So far enjoying the service and the fact that I am covered gives me peace of mind. And I even got a nice welcome gift that my furkidz can enjoy. Thank you for the excellent service, hoping to work well together in the future.
Lindi, 19 April 2013
Best thing we could have done
We have had Max (our beloved Husky) covered by Rogz Pet Insurance since January 2013. We have been fortunate so far that Max has not fallen ill or even worse, but it is still very comforting to know that if anything should happen to him, he is covered. It really is the best thing we could have done for Max. We are even contemplating getting insurance for all our animals.
Charnelle, 18 April 2013
Great Customer Service
Uber impressed with your service! I was trying to apply for a quote, but with internet issues, lost my place and had to start again. The live chat button jumped to my attention and i typed a quick request. Guess what? Someone answered. Instantly. Before I knew it, I had a quote in my inbox. Even when I needed it adjusted, it only took mere seconds to update. If a : ) via chat were to be translated, it would be a friendly voice indeed. Thanks Rogz!
Nichelle, 18 April 2013
Efficient and personal
Rogz Pet Insurance handles our claims and queries efficiently and with a surprising personal approach. We have peace of mind, knowing our Basset Betty has premium cover for almost every eventuality.
Travis & Heloise, 17 April 2013